All Returns Must Be Authorized.  Please reach out with the details before returning. 

Due to high shipping rates All International Sales are FINAL.  Please be sure to measure your ball correctly before ordering.  We apologize for the inconvenience.  Should the error be on our part, we will gladly arrange an exchange.

We want you to be 100% happy with your Global Groove Life product!  

If for any reason, you wish to return an item, you may do so within 30 days of receipt.  To be eligible for a return, your item must be unused and in the same condition that you received it. Please also include the original packaging. Refunds will be issued upon inspection in the warehouse.

We are happy to offer a full refund including return shipping if the error is on the part of Global Groove Life (we shipped you something you did not order or the item is damaged upon inspection). Original packaging must be included with the return or a 15% restocking fee will be applied. 

For all other returns a 20% restocking fee will apply and return shipping is assumed by the customer. PLEASE MEASURE YOUR BALL BEFORE ORDERING.  

Please notify us via email before sending a return:

Send returns to the address below:

Global Groove Life (Returns)

501 Desoto Avenue

Clarksdale, MS  38614